📦 Return & Refund Policy

At Pure's, we want you to love every product you purchase. If for any reason you are not fully satisfied, we’re here to help.

✅ Returns

• You may request a return within 7–14 days of receiving your order.

• Items must be unused, unopened, and in their original packaging.

• Due to hygiene and safety reasons, we cannot accept returns of opened hair care or skincare products.

💳 Refunds

• Once your return is received and inspected, we’ll notify you of approval or rejection.

• If approved, a refund will be processed within 5–7 business days to your original payment method.

• Shipping costs are non-refundable.

🔄 Exchanges

• We replace items only if they are defective, damaged, or incorrect.

• If you need an exchange, please contact us with your order details.

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or the wrong item was sent.

📩 Contact Us

If you have any questions about returns or refunds, please reach out at:
puresofficials@gmail.com